Intercultural Experience in Narrative
Expatriate stories from a multicultural workplace
| University of Warsaw
This book systematically investigates intercultural experiences of Polish managers and specialists delegated by their multinational company (MNC) on an international assignment to China. The book employs narrative inquiry to explore language, intercultural communication, collaboration, learning, and expatriate adjustment in the MNC. This approach offers new insights into intercultural experiences, communication, and cultural challenges faced by an under-researched group of professionals exposed to intensive collaborations with the local managers and employees. The findings also illustrate how the expatriates learned to better navigate the multicultural and multilingual business context and what factors facilitated and inhibited their learning and adjustment. Encouraging the qualitative, context-sensitive examination of expatriate-local personnel interactions, the book will be an invaluable source for scholars and practitioners interested in, among others, novel approaches to investigating language and intercultural communication in international business, cross-cultural management, qualitative cross-cultural research, as well as for lecturers and students interested in Central Europe and China.
[Studies in Narrative, 26] 2019. xix, 325 pp.
Publishing status: Available
© John Benjamins
Table of Contents
Acknowledgements
|
xiii
|
List of abbreviations
|
xv
|
List of tables
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xix
|
List of figures
|
xvii
|
Chapter 1. Introduction: Polish expatriates in a Chinese subsidiary of a Western European MNC
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2–22
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Part I. Setting the research scene
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26–108
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Chapter 2. Expatriate-local personnel communication in the MNC
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26–47
|
Chapter 3. Narrative approach to studying intercultural experiences
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50–62
|
Chapter 4. Learning cultures
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64–80
|
Chapter 5. Expatriate adjustment to the host country
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82–108
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Part II. Polish expatriates in the Chinese subsidiary of a Western European MNC
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112–238
|
Chapter 6. Research design
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112–130
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Chapter 7. Language and intercultural communication issues
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132–168
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Chapter 8. Learning decision-making processes
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170–191
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Chapter 9. Learning local management processes and working styles of cultural others
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194–238
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Chapter 10. General discussion and conclusion
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240–261
|
Appendix 1. Basic phases of narrative interview (adapted from Jovchelovitch & Bauer, 2000)
|
263–264
|
Appendix 2. Demographic questionnaire
|
265–266
|
References
|
267–317
|
Index
|
319
|
References
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